Lucky Spins ABOUT FAQ

Deposit

How long does a deposit take to process?
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UPI and Paytm are instant; IMPS/NetBanking take 1-10 minutes. No fees—start playing right away!

Download App

Is the app download free?
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What bonuses come with app download?
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Why is the app not downloading?
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What happens if I don’t meet the bonus wagering requirements?
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Is the app available for both Android and iOS?
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How do I claim the welcome bonus after downloading the app?
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Each Bonus

Are bonuses taxable in India?
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What if I exceed bonus wagering?
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What if bonus doesn't credit?
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What is a wagering requirement?
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How do I get referral bonuses?
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Can bonuses be used on all games?
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What is the cashback bonus percentage?
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Games

What is the max win in a single game?
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Login & Register

How do I get help during registration?
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How do I register for tournament access?
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What if my password doesn't meet the requirements?
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Can I change my registered email or mobile number?
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How long does it take to verify my account?
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What if I forgot the mobile number I used to register?
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How do I register/Sign up?
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Service & More

Does support offer guidance for new users?
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How do I report a bug in the betting platform?
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Can support assist with self-exclusion for responsible gaming?
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What if my bonus isn’t credited after a deposit?
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Can I get help with account verification through customer support?
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What should I do if I forget my account password?
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How can I contact customer support if I face an issue?
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Withdraw

Can I withdraw bonus winnings?
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Are there withdrawal fees?
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